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How can I assign ski pass card numbers to a skier?You can assign card numbers when making your first ski pass purchase.How can I change a skier’s name or date of birth?For security reasons related to access to offers, you cannot edit skier details yourself. You must submit a request to our customer service.How can I delete my customer account?Go to your customer account and open the Delete my customer account section.How can I know if a skier is subscribed or not?In your customer account, you can view the full list of your skiers, whether they are subscribed or not.I can’t log inYour email address may have been entered incorrectly, or you may need to reset your password.I want to activate my Pro CodeDo you have a Pro Code from your works council, association, or another organization?I want to save my credit card for future purchasesTo make it easier to buy your ski passes, you can save your credit card either during your first purchase or at the final step before confirming your payment.I would like to download an invoiceYou can download an invoice directly from your customer account.I would like to update my bank detailsYou can easily update your bank details if you change your credit card.

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