Help center

🏠 HomeMy accountHow can I delete my customer account?

How can I delete my customer account?

Go to your customer account and open the Delete my customer account section.

To delete your account, click the Delete button. This will request the deletion of your account and the anonymization of your personal data.

⚠️ Important: Once your account is deleted, this action is irreversible. You will not be able to recover your account or any associated information.


Can't find your answer?

Our customer service team is here to help.

💬 Chat with our assistant at the bottom right of the screen
By phone
Monday to Friday, 9am–12:30pm and 1:30pm–5pm. Weekends: technical emergencies during the winter season, 8:30am–12pm.