What happens if the ski resort is closed (fully or partially) on the day I bought my pass?

In case of a full or partial closure of the resort for safety reasons (weather, avalanche, severe conditions, etc.), do not badge your pass at the terminal and contact us directly so we can cancel your purchase.

Sometimes, the pass may be cheaper at the ticket office on the day. In this case, we recommend calling us to cancel your online purchase before buying your pass on-site.

The best option is to wait until the day of skiing to buy your pass. You can purchase it up to 5 minutes before skiing on our website, and don’t forget to check live resort information before buying.